Senior living industry resources
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Is a photo worth a thousand words?
When taking photos in a senior living community, consider whether or not the photos are serving your needs in best running your community for the benefit of your residents.

Health and Human Services vehicle selection
Many health and human service providers offer transportation services for the people served by their program.
Written contracts can help protect your company
Even when there’s a long-standing relationship with the other party, a handshake isn’t enough.
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Administration and Policies
- Violations of the Americans with Disabilities Act
- Senior adult safety tips
- Elopement prevention
- Family-placed cameras in senior living
- Is a photo worth a thousand words?
- The puzzle of CPR in senior living
- Water management program for senior centers
- Mechanical lift sling checklist
- Mechanical lift checklist
- Hot work at senior living facilities
- Safety measures against scalding and thermal shock
- Protect your business against cyber attacks
- Cyber liability
- Reputation management – What have you got to lose?
- Crisis management
- Reasonable care: What is it and why should you care?
- The Importance of Conducting Criminal Background Checks
- Addressing the risk of active shooter incidents in the workplace
- Identifying Unsafe Senior Drivers Within Senior Living Communities
- Commercial grade chairs
- Setting realistic expectations in senior living communities
- Alcohol abuse among senior living residents
- Managing family relationships in senior living communities
- Care plan conferences play an important role in risk management
- Swimming pools: Avoid dangerous waters
- Memory care: Setting realistic expectations
- Dementia care risk management
Contractual Risk Transfer
- Limit your liability exposure with contractual risk transfer
- Risk transfer basics for human services and senior living
- Risk transfer for human services and senior living
- Risk transfer setup guide for human services and senior living
- Written contracts can help protect your company
Slips, Trips, and Falls
Food and Liquor
- Minimize risks when handling food products
- Managing risks from food allergens | En Español
- Protecting perishables to prevent food spoilage
- Proper food handling and storage | En Español
- Dram shop liability: Sellers and servers beware
- Liquor liability
Recalls and Warnings
- Kidde recalls smoke alarms and carbon monoxide/smoke alarms
- Kidde recalls 37 million fire extinguishers
- FDA issues advisory on potentially toxic hand sanitizer
- dormakaba recalls delayed egress door locks
Discounted Vendor Partnerships (Sign in to view content)
- IntelliCorp
- TransUnion
Administration and Policies
- Emergency action plans
- Guidance for forming an effective safety committee
- Creating a safety culture
- 10 ways to help prevent accidents and injuries
- Incident report form | En Español
- The workforce is changing
- Make every month a time to focus on safety
- No Harm No Foul flyer
- No Harm No Foul poster
- No Harm No Foul scorecard
- Young and inexperienced workers in non-agricultural jobs
General Safety
- Safety matters: Kitchen safety
- Ergonomic tips for your home workspace
- Five simple rules to reduce lifting injuries
- Portable ladder safety checklist
- Maintain three points of contact for climbing safety
- Safety matters: Machine guarding
- Personal protective equipment for keeping workers safe
- PPE hazard assessment checklist
- Commercial kitchen injury prevention
Injury Handling and Successful Return-to-Work
Chemicals/IH/Stress
- Bloodborne pathogens in the workplace
- Safety matters: Chemical safety in the workplace
- Safety matters: Heat stress and heat-related illness
- Preventing CO poisoning in your facility
- Safety matters: Daycares — Managing stress
- Safety matters: Daycares — Staying safe in the sun
- Shining a light on mental health awareness
- Manage heat-related risks to minimize work-related injuries
Workplace Violence
- Workplace security checklist
- Workplace violence prevention
- Workplace violence security assessment
- Have a 20/20 perspective to avoid workplace violence in 2021
- Workplace violence: Developing administrative controls
- Workplace violence prevention: Supporting clients
- Addressing the risk of active shooter incidents in the workplace
Discounted Vendor Partnerships (Sign in to view content)
- IntelliCorp
- Inside out employee training
- Crisis Prevention Institute
- Preparing facilities for a possible second wave of COVID-19
- Documentation journaling during COVID-19
- Reopening a business after COVID-19: Staff and client safety
- COVID-19 guidelines for senior living and human services organizations
- COVID-19 and liability waivers
- Infection control-focused COVID-19 survey for nursing homes
- Temporary child daycare: Senior living
- New OSHA guidance on COVID-19 workplace protection
- What you should know about the coronavirus
- Using temporary employees during COVID-19 pandemic
- COVID-19 SMART guide for business owners
- CDC/NIOSH advisory: Beware of counterfeit or misrepresentative respirators
- Common Symptoms of “Long COVID”: Provider Checklist
Links for Information
Emergency Preparedness/Business Continuity
- Why business continuity planning is important
- Building a disaster recovery plan
- Business continuity planning for small businesses
- Severe weather emergency preparedness
- Crisis communication planning
- Business continuity planning toolkit
- Emergency Preparedness Plans for Senior Living
Vacant Buildings/Reopening/Civil Unrest
Crime/Theft/Fraud
- Protect your business from burglary
- Identify indicators of fraud to help protect your business
- Stay a step ahead of fraud
Discounted Vendor Partnerships (Sign in to view content)
- Crisis Prevention Institute
Administration and Policies
- 2022 Fleet risk environment
- Sample fleet safety/Driver safety manual
- Sample fleet safety self-assessment
- Drug and alcohol testing of drivers
- Fleet safety responsibility and safety committees
- Safe driving commitment form — Company vehicle operator | En Español
- Driver qualification: Lowering requirements puts an organization at risk
- Motor vehicle records (MVR)
- When do I need to comply with DOT and CDL requirements?
- Do I need to comply with DOT requirements?
Accidents
Non-Owned Vehicles
- Managing employee and volunteer use of their own vehicles
- Non-Owned Vehicle Management
- Non-owned auto loss prevention checklist — Human services
Distracted Driving
- Distracted and inattentive driving (with sample policy)
- Distracted and inattentive driving infographic
- The fewer the distractions, the safer the drive | En Español
- Identify and address driving distractions
- Distracted driving — GPS navigation systems
- Distracted driving prevention technology
Driver Training
Large Passenger Vans
- Managing large passenger van safety
- 15-passenger van backing safety checklist
- Preventing large van backing accidents
- Preventing large van backing accidents (poster)
- Preventing large van backing accidents (infographic)
- Driving large passenger vans: Rollovers
- Preventing large passenger van rollover accidents (infographic)
Passengers With Special Needs
Telematics and Dashcams
- Why telematics?
- Telematics selection guide — Basic
- Telematics selection guide — Advanced
- Telematics implementation & coaching guide
- Telematics related smartphone apps: Improving driver safety
- Dashcams: Which is best for you?
Vehicle Management
- ADAS — Reducing collisions with ADAS
- ADAS — Advanced driver assistance systems: Driver education
- Catalytic convertor thefts
- Flood evacuation plans — Mobile assets
- Vehicle inspection report form
- Pre-trip vehicle inspection | En Español
- Vehicle theft prevention | En Español
Discounted Vendor Partnerships (Sign in to view content)
- Lytx DriveCam
- Driver's alert
Wildfires
- 8 steps to prepare your business for wildfire
- Protecting commercial buildings from wildfire
- Take steps to reduce risk in wildfire-prone areas
- Infographic: Wildfire safe area
- Are you in a wildland-urban interface region?
- Be prepared during wildfire season
Hurricanes and High Winds
- Protect your business during hurricane season
- Reducing tree damage from windstorms
- Preparing your business for stormy weather
- Protecting your windows from windborne debris
- Make your business hurricane ready
- Hurricane Laura illustrates the importance of emergency planning
- High wind checklist for metal edge flashing
Roof Maintenance and Protection
- How hail guards help protect roof-mounted HVAC equipment
- Preparing commercial roofs for hurricanes and high winds
- Roof edge flashing installation and maintenance
- Proper roof drainage
- Roof cover maintenance and repair
- Roof-mounted equipment maintenance
- Snow load risks for commercial roofs
- Ice dam guidance for steep-sloped roofs
- How to select a commercial roof contractor
- Roof protection for habitational buildings
- Preventing roof collapse due to snow and ice
- Danger of Snow and Ice on Rooftops
Flood/Water
- 5 actions to reduce water damage
- How water monitoring systems can help prevent water damage
- Preventing water damage in human services facilities
- Reducing the risk of flood damage
- Severe weather checklist for businesses - Hurricanes
- Severe weather checklist for businesses - Wind, rain and hail
- Severe weather checklist for businesses – Winter weather
- Severe weather pre-planning checklist for businesses
- Water damage mitigation for businesses
- Water damage response plan for businesses
- Water mitigation roles and responsibilities
- Water mitigation self-assessment
- Water mitigation self-audit for businesses
- Wet work permits for businesses
- Wet work programs to mitigate water damage
- Wet work valve tags for businesses
- What to do when flooding is imminent
Earthquakes
- Affordable and effective ways to protect against earthquake damage
- Securing flat screens to withstand earthquakes
Weather-Other
- Preparing a business for the holiday/winter weather season
- Protecting buildings from unusual weather
- Preparing buildings for snow and ice storms
- Reducing damage from hailstorms
- Last minute checklist for severe winter weather
- Protect your building from winter weather
- 8 ways to prevent frozen pipe damage
Commercial Kitchen
- Commercial kitchen safety
- Commercial kitchen fire safety
- National Fire Prevention Week: Serving up safety in the kitchen
- Kitchen fire prevention at residential facilities
Fire Extinguishers
- Fire extinguisher use and selection
- Inspect fire extinguishers to ensure proper operation
- Step-by-step fire extinguisher use (Infographic)
Sprinklers and Fire Detection
- Is your fire protection system NFPA-compliant?
- Prepare automatic sprinklers for winter
- NFPA 13R sprinkler protection
- NFPA 13R sprinklers — Is your building fully protected?
- Dry-pipe fire suppression
- Fire protection impairment program
- Step-by-step fire protection impairment (Infographic)
- Microbiologically-influenced corrosion in fire sprinkler systems
- Fire sprinkler maintenance and operation
- Sprinkler system testing
- Guide to fire pump testing and maintenance
- Automatic sprinkler plan review
Outdoor Safety
Operations Fire Safety
- Flammable liquids
- Hot work at senior living facilities
- Dryer vent safety | En Español
- Help Prevent Dryer Vent Fires in Your Residential Properties
- Exterior insulation and finish systems (EIFS)
- Maintain fire doors and keep them closed
- Lithium-ion batteries: Minimize fire hazards
Electrical
- How to help prevent an electrical room fire
- Infrared thermography
- Protecting against electrical power surges
- Electrical preventive maintenance (EPM) programs
- Electric vehicle charging stations
- Thermographic surveys to maintain electrical systems
Discounted Vendor Partnerships (Sign in to view content)
- FireAvert: Kitchen fire prevention devices
- Stovetop Firestop: kitchen fire prevention devices
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