|It’s a serious and / or life-threatening injury (e.g., fall from heights, laceration causing significant loss of blood, struck by falling object).
||Call 911 immediately so the employee can receive emergency treatment. Then report the injury to Nationwide at 800-421-3535.
|It’s a non-life-threatening injury (e.g., broken bone, laceration requiring stitches, concussion).
||Refer the employee to an authorized treatment provider if your state permits, or call the Nurse Triage Hotline at 855-777-7090 for assistance. If Nurse Triage Hotline is not called, please report the injury to Nationwide at 800-421-3535 after medical treatment is received.
|It’s an injury and you’re not sure whether medical treatment is needed or what type of treatment is needed.
||Call the Nurse Triage Hotline at 855-777-7090, for guidance on how to proceed.