Who we are
Business insurance customers have access to the Nationwide Loss Control Services team of experienced consultants, including:
- Professional engineers
- Certified industrial hygienists
- Certified safety professionals
- Associates in risk management
- Construction and risk management specialists
- Nursing home administrators
- Automotive fleet specialists
Meet some of the people who provide our services
Our Loss Control Services (LCS) professionals understand your business and provide technical expertise to help protect your bottom line. Strategically located across the U.S., our consultants and specialists know about risks specific to each region, and you’ll appreciate the added value they bring to your operations.


Western region
Shaunna White
Loss control specialist
Based in Southern California, Shaunna’s insurance career spans more than 30 years and includes experience in sales and underwriting as well as loss control. By presenting Nationwide clients, agency partners and underwriters with workable risk management solutions, she continually builds solid service relationships that benefit everyone involved.

Southwestern region
Gary Burnett, UL CRP-Property
Loss control consultant
Based near San Antonio, Gary’s extensive knowledge of Texas insurance requirements makes him an asset to Nationwide members doing business in that state. A subject matter expert on property risks for our LCS team, Gary also coordinates loss control efforts on behalf of Nationwide’s National Program accounts.

Midwest region
Joyce Wahlin-Rhoades
Loss control consultant
With more than 25 years of insurance industry and professional risk control experience, Joyce is the LCS point person in the St. Paul, Minnesota region. One of our health and human services subject matter experts, she routinely calls upon her strong background in consulting and private sector safety management to make a difference.

Northeast region
Julio Carrillo, CFPS, CRIS
Loss control consultant
Julio is a retired member of the U.S. Air Force with more than 30 years’ experience in loss control and safety consulting. Fluent in multiple languages, including Spanish and Italian, he conveys the principles of risk management to Nationwide members across the diverse Northeast region.

South Atlantic region
Kevin Reinhart, ARM, CFPS, CHMM, CSP, FSR-AR
Loss control consultant
Prior to joining LCS, Kevin spent 18 years in the manufacturing industry, with a focus on safety and environmental risk management. He calls upon that experience plus skills in ergonomic improvement, emergency response and preplanning to help Nationwide members realize continuous improvement.