Business insurance customers have access to the Nationwide Loss Control Services team of experienced consultants, including:
Meet some of the people who provide our services
Our Loss Control Services (LCS) professionals understand your business and provide technical expertise to help protect your bottom line. Strategically located across the U.S., our consultants and specialists know about risks specific to each region, and you’ll appreciate the added value they bring to your operations.
Western region
Shaunna White
Loss control specialist
Based in Southern California, Shaunna’s insurance career spans more than 30 years and includes experience in sales and underwriting as well as loss control. By presenting Nationwide clients, agency partners and underwriters with workable risk management solutions, she continually builds solid service relationships that benefit everyone involved.
Southwestern region
Gary Burnett, UL CRP-Property
Loss control consultant
Based near San Antonio, Gary’s extensive knowledge of Texas insurance requirements makes him an asset to Nationwide members doing business in that state. A subject matter expert on property risks for our LCS team, Gary also coordinates loss control efforts on behalf of Nationwide’s National Program accounts.
Midwest region
Joyce Wahlin-Rhoades
Loss control consultant
With more than 25 years of insurance industry and professional risk control experience, Joyce is the LCS point person in the St. Paul, Minnesota region. One of our health and human services subject matter experts, she routinely calls upon her strong background in consulting and private sector safety management to make a difference.
Northeast region
Patrick Wilshire, ARM, EIT, CRIS
Loss control consultant
Based in Upstate New York, Patrick has 14 years of experience with Nationwide Loss Control, and is a general liability subject matter expert, specializing in exposures and controls for Products, Risk Transfer, and Premises Liability for a wide range of industries. He also provides our clients strong consultative services in the Human Services industry on Professional Liability and Abuse Prevention and is a member of our infrared thermography survey team.
South Atlantic region
Kevin Reinhart, ARM, CFPS, CHMM, CSP, FSR-AR
Loss control consultant
Prior to joining LCS, Kevin spent 18 years in the manufacturing industry, with a focus on safety and environmental risk management. He calls upon that experience plus skills in ergonomic improvement, emergency response and preplanning to help Nationwide members realize continuous improvement.