There’s a new kind of emergency app available, and it can provide valuable information to emergency responders when fractions of a moment can make a difference.
What you need to know
When an account is created, you are prompted to provide the names of residents, address, information on medical or mental health, photos of your property, and other information such as pets including service animals. Provide as much or as little information you want responders to know. When 911 is contacted your information is immediately available to help responders prepare for what may unfold.
In the event of a widespread emergency or event, emergency managers and 911 staff can also use information to help identify residents, their needs, and communicate with them. Other features such as enhanced location data, two-way texting or chat, and live video streaming may also be available.
Are services provided in your area?
Smart911 is NOT available in all communities; however, those with an account can receive the benefits when traveling where it is provided. Depending on the area, services provided may include sharing the profile you provide, receiving alerts and notifications (weather, traffic, other), and information to support evacuations.
Enter your zip code at Smart911 to access information for your area. As an example, entering 55068 the following message appeared.